Return Policy

It is our goal to provide the customer with 100% satisfaction. If there are any problems with your order please contact us immediately. We will try our best to solve your problem.

1. Should you change your mind after purchase, please contact our customer service department immediately. If the order has not shipped, we can cancel your order as long as you request. However, if your order has been shipped out, you will be responsible for all the shipping expenses (including the original shipping, handling charges and return postage), and a 10% restocking fee will be charged, and we will refund to you after received the returns.

2. We try our best to deliver your desired products as soon as possible. In case you receive wrong products due to our mistake, please contact our customer service department for exchange or refund. We will make exchange or refund arrangement after goods are returned.

3. All our products have warranty. Period of warranty from the date of original shipment. If products do not work properly, please contact our customer service department first to resolve your problem. Do not return goods directly to us without getting a RMA number. It is difficult for us to find out your transaction record and this may result in delaying exchange or refund process. Manufacturers defective products must be returned within 30 days since the issue date of RMA. Otherwise, no replacement or refund will be made.

4. the item must be returned with all the original manufacturers packaging, including cartons, parts and instructions manual etc. buyers are responsible on returned shipping cost. Refund will be made when the return arrived. Please packing the item carefully when return.

Exchanges: An item may only be exchanged for something similar to the item purchased. An example would be if you accidently purchased the wrong keyboard then we can exchange it for the correct keyboard. The buyer would be responsible for all shipping charges and differences in price.